Advice: Virtual Sales Assistant for the complete customer service process in digital markets

نویسندگان

  • Ana M. García-Serrano
  • Luis Rodrigo-Aguado
  • Josefa Z. Hernández
  • Paloma Martínez
  • Francisco Javier Calle-Gómez
چکیده

This work present the main features of the ADVICE (IST 1999-11305) project, a research project whose main aim is to develop a virtual assistant for e-shops that imitates the behaviour of a human vendor.

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عنوان ژورنال:
  • Procesamiento del Lenguaje Natural

دوره 29  شماره 

صفحات  -

تاریخ انتشار 2002